MOTRA Privacy Policy

Last updated: July 2025

This Privacy Policy explains how your personal data is used — we encourage you to read it carefully to understand your rights and our responsibilities.

1. Introduction We built MOTRA for people who train with purpose. This Privacy Policy explains what data we collect about you, why we collect it, how we use it, how we store it, and with whom we may share it. We are committed to protecting your privacy and handling your personal data responsibly. By using MOTRA, you consent to our use of your personal data in accordance with this Privacy Policy.

The Data Controller responsible for your personal data is MOTRA APP LTD, with its registered address at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. You can contact us with any questions or concerns at support@motraapp.com

2. What We Collect (Categories of Personal Data) When you use MOTRA, we collect data to track your effort and deliver value back to you. We only collect information that is necessary for our stated purposes. This includes:

• Account Information: Your email address, username, and wallet address.

• Activity Data: This includes data collected via sensors and data you directly input related to your fitness and wellness activities, such as heart rate zones, workout duration, type of movement, elevation, average heart rate, and distance. Please note that heart rate data, movement data, and GPS information (if enabled) are often considered 'special category data' or sensitive health data under data protection laws like GDPR, requiring a higher level of protection and explicit consent for processing.

• Usage Data: Information about your interactions with our app, such as session uploads, reward claims, settings changes, IP address, operating system, browser type, and app version information. This helps us understand how you use the app to improve our services.

• Optional Data: Profile photo and fitness goals, if you choose to share them.

We do not collect anything we do not need for the provision and improvement of our services.

3. Why We Collect It and Our Lawful Bases for Processing We use your data for the following purposes and rely on the corresponding legal bases as required by data protection regulations such as the GDPR:

Purpose of Processing

Purpose of Processing

To verify your physical effort (via heart rate zones and movement data) and allocate Effort Points and MOTRA tokens.

Performance of a contract (to provide the services you signed up for). Explicit consent (for processing sensitive health/biometric data).

To show progress over time and enhance your user experience.

Performance of a contract.

To improve the platform and your experience, including product development, security improvements, stability refinements, and data analysis.

Legitimate interests (our interest in improving our services for all users, provided your fundamental rights are not overridden).

To prevent misuse or fake sessions, including fraud detection and management of the integrity of the MOTRA system.

Legitimate interests (to protect our business and users from harmful activities).

To communicate with you about your account, service updates, and to respond to your queries.

Performance of a contract or Legitimate interests (to maintain good customer relations).

To comply with legal obligations.

Legal obligation.

We do not sell your data for advertising or profit. This commitment is a core principle of MOTRA.

4. How We Store and Protect Your Data (Data Security) Your data is stored securely using encrypted systems and we maintain a comprehensive security program designed to protect the security, privacy, confidentiality, and integrity of your covered data against both internal and external risks, such as unauthorised access, or unintended or inappropriate disclosure.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot guarantee its absolute security. The safety and security of your information also depends on you; please keep your password confidential and do not share it.

In the unlikely event of a data breach that presents a high risk to your rights and freedoms, we will notify the appropriate data protection authorities and affected users within 72 hours of becoming aware of the breach, where required by law.

5. Data Retention We only keep your personal data for as long as it's needed for your account to function and to fulfill the purposes for which it was collected, or as long as required by law or regulatory obligations. We have internal policies for data retention and determine retention periods based on the amount, nature, and sensitivity of the personal data, the potential risk of harm, the purposes for processing, and applicable legal requirements. If you delete your account, your personal data is deleted with it.

6. Sharing Your Data We only share your data when necessary and under strict controls. This may include sharing with:

• Fitness platforms to import your activity data.

• Wallet services to handle your rewards.

• Trusted infrastructure providers (e.g., cloud hosting services like Amazon AWS) to host our services. Such providers are contractually bound to use data only for designated purposes and maintain adequate data security.

• Communication and Support Platforms to facilitate in-app messaging and customer service.

• Analytics and Performance Tools to help us analyse usage and improve our services.

• Payment Processors for managing your transactions.

• AI Partners (if applicable and with your consent) to provide personalised coaching insights.

• If legally required – and only then with proper due process, such as to comply with a court order, law, or regulatory request.

International Data Transfers: We predominantly process your personal data in the UK or the EEA. However, some of our trusted partners or services may operate outside of these regions. Where we transfer your personal data outside the UK or EEA, we ensure that an adequate level of protection is maintained. This may involve using specific safeguards such as Standard Contractual Clauses approved by the UK Government or the European Commission, or transferring to countries deemed to provide adequate protection.

We never share your information for advertising or profit. We prohibit the sale of covered data to advertising platforms, data brokers, or information resellers, even with express consent.

7. Your Rights Under applicable data protection laws, particularly if you are in the UK or EEA, you have certain rights regarding your personal data. We make it easy to exercise these rights. You can:

• Right to Access: Ask what personal data we hold about you and receive a copy of your data.

• Right to Rectification: Request correction of any incomplete or inaccurate information we hold about you.

• Right to Erasure (Right to be Forgotten): Request deletion of your account and personal data where there is no good reason for us to continue processing it. If we decline to delete, we will provide reasons.

• Right to Restriction of Processing: Ask us to suspend the processing of your personal data under certain conditions.

• Right to Data Portability: Request to receive your data in a structured, commonly used, and machine-readable format and to transmit it to another service provider where technically feasible.

• Right to Object to Processing: Object to the processing of your personal data where we are relying on a legitimate interest as our lawful basis.

• Right to Withdraw Consent: Withdraw your consent at any time where we rely on it to process your data, without affecting the lawfulness of processing based on consent before its withdrawal.

• Right to Lodge a Complaint: Lodge a complaint with a supervisory authority (e.g., the Information Commissioner's Office in the UK) if you believe our processing of your personal data infringes data protection law.

To exercise any of these rights, please go to your account settings or contact us directly at support@motraapp.com

8. Cookies & Analytics We use minimal cookies and analytics to improve the app and provide a better, more personalised service. Cookies are small files stored on your device that help us recognise you and collect information about your usage patterns.

The types of cookies we may use include:

• Strictly Necessary Cookies: Essential for the operation of the app.

• Analytical/Tracking Cookies: Allow us to understand app usage and measure effectiveness.

You can control or block cookies through your device or browser settings. However, disabling cookies may limit your ability to use certain parts or functionalities of our app. We will ask for your consent for non-essential cookies where required.

9. Age Limits MOTRA is only for users aged 16 and over. Our services are not intended for children under this age, and we do not knowingly collect personal data from anyone under 16. If we become aware that we have collected personal information from someone under this age, we will promptly delete that information and terminate the account. If you believe we have collected personal information from someone under the age of 16, please contact us.

10. Changes to Our Privacy Policy If we make material changes to how we treat our users’ personal data or if we change this policy, we’ll let you know clearly and directly. We will post any changes to our Privacy Policy on this page with an updated date at the top, and if significant changes are made, we will notify you by email or through a prominent notice within the app. You are responsible for ensuring we have an up-to-date email address for you and for periodically reviewing this Privacy Policy for any updates.

11. Questions? If you have any questions, concerns, complaints or suggestions regarding our Privacy Policy or otherwise need to contact us, please email us at support@motraapp.com

MOTRA Privacy Policy

Last updated: July 2025

This Privacy Policy explains how your personal data is used — we encourage you to read it carefully to understand your rights and our responsibilities.

1. Introduction We built MOTRA for people who train with purpose. This Privacy Policy explains what data we collect about you, why we collect it, how we use it, how we store it, and with whom we may share it. We are committed to protecting your privacy and handling your personal data responsibly. By using MOTRA, you consent to our use of your personal data in accordance with this Privacy Policy.

The Data Controller responsible for your personal data is MOTRA APP LTD, with its registered address at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. You can contact us with any questions or concerns at support@motraapp.com

2. What We Collect (Categories of Personal Data) When you use MOTRA, we collect data to track your effort and deliver value back to you. We only collect information that is necessary for our stated purposes. This includes:

• Account Information: Your email address, username, and wallet address.

• Activity Data: This includes data collected via sensors and data you directly input related to your fitness and wellness activities, such as heart rate zones, workout duration, type of movement, elevation, average heart rate, and distance. Please note that heart rate data, movement data, and GPS information (if enabled) are often considered 'special category data' or sensitive health data under data protection laws like GDPR, requiring a higher level of protection and explicit consent for processing.

• Usage Data: Information about your interactions with our app, such as session uploads, reward claims, settings changes, IP address, operating system, browser type, and app version information. This helps us understand how you use the app to improve our services.

• Optional Data: Profile photo and fitness goals, if you choose to share them.

We do not collect anything we do not need for the provision and improvement of our services.

3. Why We Collect It and Our Lawful Bases for Processing We use your data for the following purposes and rely on the corresponding legal bases as required by data protection regulations such as the GDPR:

Purpose of Processing

Purpose of Processing

To verify your physical effort (via heart rate zones and movement data) and allocate Effort Points and MOTRA tokens.

Performance of a contract (to provide the services you signed up for). Explicit consent (for processing sensitive health/biometric data).

To show progress over time and enhance your user experience.

Performance of a contract.

To improve the platform and your experience, including product development, security improvements, stability refinements, and data analysis.

Legitimate interests (our interest in improving our services for all users, provided your fundamental rights are not overridden).

To prevent misuse or fake sessions, including fraud detection and management of the integrity of the MOTRA system.

Legitimate interests (to protect our business and users from harmful activities).

To communicate with you about your account, service updates, and to respond to your queries.

Performance of a contract or Legitimate interests (to maintain good customer relations).

To comply with legal obligations.

Legal obligation.

We do not sell your data for advertising or profit. This commitment is a core principle of MOTRA.

4. How We Store and Protect Your Data (Data Security) Your data is stored securely using encrypted systems and we maintain a comprehensive security program designed to protect the security, privacy, confidentiality, and integrity of your covered data against both internal and external risks, such as unauthorised access, or unintended or inappropriate disclosure.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot guarantee its absolute security. The safety and security of your information also depends on you; please keep your password confidential and do not share it.

In the unlikely event of a data breach that presents a high risk to your rights and freedoms, we will notify the appropriate data protection authorities and affected users within 72 hours of becoming aware of the breach, where required by law.

5. Data Retention We only keep your personal data for as long as it's needed for your account to function and to fulfill the purposes for which it was collected, or as long as required by law or regulatory obligations. We have internal policies for data retention and determine retention periods based on the amount, nature, and sensitivity of the personal data, the potential risk of harm, the purposes for processing, and applicable legal requirements. If you delete your account, your personal data is deleted with it.

6. Sharing Your Data We only share your data when necessary and under strict controls. This may include sharing with:

• Fitness platforms to import your activity data.

• Wallet services to handle your rewards.

• Trusted infrastructure providers (e.g., cloud hosting services like Amazon AWS) to host our services. Such providers are contractually bound to use data only for designated purposes and maintain adequate data security.

• Communication and Support Platforms to facilitate in-app messaging and customer service.

• Analytics and Performance Tools to help us analyse usage and improve our services.

• Payment Processors for managing your transactions.

• AI Partners (if applicable and with your consent) to provide personalised coaching insights.

• If legally required – and only then with proper due process, such as to comply with a court order, law, or regulatory request.

International Data Transfers: We predominantly process your personal data in the UK or the EEA. However, some of our trusted partners or services may operate outside of these regions. Where we transfer your personal data outside the UK or EEA, we ensure that an adequate level of protection is maintained. This may involve using specific safeguards such as Standard Contractual Clauses approved by the UK Government or the European Commission, or transferring to countries deemed to provide adequate protection.

We never share your information for advertising or profit. We prohibit the sale of covered data to advertising platforms, data brokers, or information resellers, even with express consent.

7. Your Rights Under applicable data protection laws, particularly if you are in the UK or EEA, you have certain rights regarding your personal data. We make it easy to exercise these rights. You can:

• Right to Access: Ask what personal data we hold about you and receive a copy of your data.

• Right to Rectification: Request correction of any incomplete or inaccurate information we hold about you.

• Right to Erasure (Right to be Forgotten): Request deletion of your account and personal data where there is no good reason for us to continue processing it. If we decline to delete, we will provide reasons.

• Right to Restriction of Processing: Ask us to suspend the processing of your personal data under certain conditions.

• Right to Data Portability: Request to receive your data in a structured, commonly used, and machine-readable format and to transmit it to another service provider where technically feasible.

• Right to Object to Processing: Object to the processing of your personal data where we are relying on a legitimate interest as our lawful basis.

• Right to Withdraw Consent: Withdraw your consent at any time where we rely on it to process your data, without affecting the lawfulness of processing based on consent before its withdrawal.

• Right to Lodge a Complaint: Lodge a complaint with a supervisory authority (e.g., the Information Commissioner's Office in the UK) if you believe our processing of your personal data infringes data protection law.

To exercise any of these rights, please go to your account settings or contact us directly at support@motraapp.com

8. Cookies & Analytics We use minimal cookies and analytics to improve the app and provide a better, more personalised service. Cookies are small files stored on your device that help us recognise you and collect information about your usage patterns.

The types of cookies we may use include:

• Strictly Necessary Cookies: Essential for the operation of the app.

• Analytical/Tracking Cookies: Allow us to understand app usage and measure effectiveness.

You can control or block cookies through your device or browser settings. However, disabling cookies may limit your ability to use certain parts or functionalities of our app. We will ask for your consent for non-essential cookies where required.

9. Age Limits MOTRA is only for users aged 16 and over. Our services are not intended for children under this age, and we do not knowingly collect personal data from anyone under 16. If we become aware that we have collected personal information from someone under this age, we will promptly delete that information and terminate the account. If you believe we have collected personal information from someone under the age of 16, please contact us.

10. Changes to Our Privacy Policy If we make material changes to how we treat our users’ personal data or if we change this policy, we’ll let you know clearly and directly. We will post any changes to our Privacy Policy on this page with an updated date at the top, and if significant changes are made, we will notify you by email or through a prominent notice within the app. You are responsible for ensuring we have an up-to-date email address for you and for periodically reviewing this Privacy Policy for any updates.

11. Questions? If you have any questions, concerns, complaints or suggestions regarding our Privacy Policy or otherwise need to contact us, please email us at support@motraapp.com

MOTRA Privacy Policy

Last updated: July 2025

This Privacy Policy explains how your personal data is used — we encourage you to read it carefully to understand your rights and our responsibilities.

1. Introduction We built MOTRA for people who train with purpose. This Privacy Policy explains what data we collect about you, why we collect it, how we use it, how we store it, and with whom we may share it. We are committed to protecting your privacy and handling your personal data responsibly. By using MOTRA, you consent to our use of your personal data in accordance with this Privacy Policy.

The Data Controller responsible for your personal data is MOTRA APP LTD, with its registered address at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. You can contact us with any questions or concerns at support@motraapp.com

2. What We Collect (Categories of Personal Data) When you use MOTRA, we collect data to track your effort and deliver value back to you. We only collect information that is necessary for our stated purposes. This includes:

• Account Information: Your email address, username, and wallet address.

• Activity Data: This includes data collected via sensors and data you directly input related to your fitness and wellness activities, such as heart rate zones, workout duration, type of movement, elevation, average heart rate, and distance. Please note that heart rate data, movement data, and GPS information (if enabled) are often considered 'special category data' or sensitive health data under data protection laws like GDPR, requiring a higher level of protection and explicit consent for processing.

• Usage Data: Information about your interactions with our app, such as session uploads, reward claims, settings changes, IP address, operating system, browser type, and app version information. This helps us understand how you use the app to improve our services.

• Optional Data: Profile photo and fitness goals, if you choose to share them.

We do not collect anything we do not need for the provision and improvement of our services.

3. Why We Collect It and Our Lawful Bases for Processing We use your data for the following purposes and rely on the corresponding legal bases as required by data protection regulations such as the GDPR:

Purpose of Processing

Purpose of Processing

To verify your physical effort (via heart rate zones and movement data) and allocate Effort Points and MOTRA tokens.

Performance of a contract (to provide the services you signed up for). Explicit consent (for processing sensitive health/biometric data).

To show progress over time and enhance your user experience.

Performance of a contract.

To improve the platform and your experience, including product development, security improvements, stability refinements, and data analysis.

Legitimate interests (our interest in improving our services for all users, provided your fundamental rights are not overridden).

To prevent misuse or fake sessions, including fraud detection and management of the integrity of the MOTRA system.

Legitimate interests (to protect our business and users from harmful activities).

To communicate with you about your account, service updates, and to respond to your queries.

Performance of a contract or Legitimate interests (to maintain good customer relations).

To comply with legal obligations.

Legal obligation.

We do not sell your data for advertising or profit. This commitment is a core principle of MOTRA.

4. How We Store and Protect Your Data (Data Security) Your data is stored securely using encrypted systems and we maintain a comprehensive security program designed to protect the security, privacy, confidentiality, and integrity of your covered data against both internal and external risks, such as unauthorised access, or unintended or inappropriate disclosure.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot guarantee its absolute security. The safety and security of your information also depends on you; please keep your password confidential and do not share it.

In the unlikely event of a data breach that presents a high risk to your rights and freedoms, we will notify the appropriate data protection authorities and affected users within 72 hours of becoming aware of the breach, where required by law.

5. Data Retention We only keep your personal data for as long as it's needed for your account to function and to fulfill the purposes for which it was collected, or as long as required by law or regulatory obligations. We have internal policies for data retention and determine retention periods based on the amount, nature, and sensitivity of the personal data, the potential risk of harm, the purposes for processing, and applicable legal requirements. If you delete your account, your personal data is deleted with it.

6. Sharing Your Data We only share your data when necessary and under strict controls. This may include sharing with:

• Fitness platforms to import your activity data.

• Wallet services to handle your rewards.

• Trusted infrastructure providers (e.g., cloud hosting services like Amazon AWS) to host our services. Such providers are contractually bound to use data only for designated purposes and maintain adequate data security.

• Communication and Support Platforms to facilitate in-app messaging and customer service.

• Analytics and Performance Tools to help us analyse usage and improve our services.

• Payment Processors for managing your transactions.

• AI Partners (if applicable and with your consent) to provide personalised coaching insights.

• If legally required – and only then with proper due process, such as to comply with a court order, law, or regulatory request.

International Data Transfers: We predominantly process your personal data in the UK or the EEA. However, some of our trusted partners or services may operate outside of these regions. Where we transfer your personal data outside the UK or EEA, we ensure that an adequate level of protection is maintained. This may involve using specific safeguards such as Standard Contractual Clauses approved by the UK Government or the European Commission, or transferring to countries deemed to provide adequate protection.

We never share your information for advertising or profit. We prohibit the sale of covered data to advertising platforms, data brokers, or information resellers, even with express consent.

7. Your Rights Under applicable data protection laws, particularly if you are in the UK or EEA, you have certain rights regarding your personal data. We make it easy to exercise these rights. You can:

• Right to Access: Ask what personal data we hold about you and receive a copy of your data.

• Right to Rectification: Request correction of any incomplete or inaccurate information we hold about you.

• Right to Erasure (Right to be Forgotten): Request deletion of your account and personal data where there is no good reason for us to continue processing it. If we decline to delete, we will provide reasons.

• Right to Restriction of Processing: Ask us to suspend the processing of your personal data under certain conditions.

• Right to Data Portability: Request to receive your data in a structured, commonly used, and machine-readable format and to transmit it to another service provider where technically feasible.

• Right to Object to Processing: Object to the processing of your personal data where we are relying on a legitimate interest as our lawful basis.

• Right to Withdraw Consent: Withdraw your consent at any time where we rely on it to process your data, without affecting the lawfulness of processing based on consent before its withdrawal.

• Right to Lodge a Complaint: Lodge a complaint with a supervisory authority (e.g., the Information Commissioner's Office in the UK) if you believe our processing of your personal data infringes data protection law.

To exercise any of these rights, please go to your account settings or contact us directly at support@motraapp.com

8. Cookies & Analytics We use minimal cookies and analytics to improve the app and provide a better, more personalised service. Cookies are small files stored on your device that help us recognise you and collect information about your usage patterns.

The types of cookies we may use include:

• Strictly Necessary Cookies: Essential for the operation of the app.

• Analytical/Tracking Cookies: Allow us to understand app usage and measure effectiveness.

You can control or block cookies through your device or browser settings. However, disabling cookies may limit your ability to use certain parts or functionalities of our app. We will ask for your consent for non-essential cookies where required.

9. Age Limits MOTRA is only for users aged 16 and over. Our services are not intended for children under this age, and we do not knowingly collect personal data from anyone under 16. If we become aware that we have collected personal information from someone under this age, we will promptly delete that information and terminate the account. If you believe we have collected personal information from someone under the age of 16, please contact us.

10. Changes to Our Privacy Policy If we make material changes to how we treat our users’ personal data or if we change this policy, we’ll let you know clearly and directly. We will post any changes to our Privacy Policy on this page with an updated date at the top, and if significant changes are made, we will notify you by email or through a prominent notice within the app. You are responsible for ensuring we have an up-to-date email address for you and for periodically reviewing this Privacy Policy for any updates.

11. Questions? If you have any questions, concerns, complaints or suggestions regarding our Privacy Policy or otherwise need to contact us, please email us at support@motraapp.com